Frequently Asked Questions

Here are some already answered

IconHow many concurrent connections can be used?

By default we allow up to 100 concurrent threads. This limit can be increased upon request.

IconWhat type of authentication is provided?

By default proxies are authenticated by your IP. Maximum of IPs will be allowed. On request we can also authenticate by username/password.

IconCan I test a proxy before purchasing?

Sure. Please signup here for a free test proxy. You may also contact support to request a test proxy.

IconAre there any service restrictions?

Yes. Proxies cannot be used for e-mailing, spam, abuse, accessing e-commerce sites such paypal, ebay and access to mailing sites will be blocked. Scrapebox for Spam, xRumer and/or any forum commenting software usage is not allowed.

IconWhat's the difference between premium and private proxies?

Premium Proxies have 1gbps dedicated bandwidth speed and virgin IPs which are never before used. Private Proxies have 100 mbps bandwidth and uses recycled IPs.

IconWhat is your refund policy?

LimeProxies believes in complete customer satisfaction. If you are not satisfied with the proxies, we offer a full money back if requested within 3 days. Please read our refund policy for full details.

IconIs there any Bandwidth limitation?

We provide a fair usage policy of up to 500GB; however we can increase this on request. The Bandwidth limit is per account and not per proxy.

IconHow often can the proxies be refreshed?

You are entitled to one free IP refresh per month. If you require an IP refresh, please contact support here or get in touch via live chat available on https://www.limeproxies.com/

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